Due to the holiday season, orders placed after November 29th might not ship before January. Thank you for your understanding.
Built to exceed traditional Swiss watchmaking standards, your BALL watch is warranted by BALL Watch Company SA for a period of twenty-four months from the date of purchase under the terms and conditions of this warranty. You are cordially invited to register your timepiece on our web site www.ballwatch.com within 90 days of purchase for a free extended twelve months warranty. This will effectively cover your BALL watch for a total of thirty-six months warranty period. The international warranty covers material and manufacturing defects existing at the time of delivery of the purchased watch. The warranty will only be valid when the warranty card is dated, fully and correctly completed and stamped by a BALL Authorized Dealer.
During the warranty period and by presenting the valid warranty card, you will be entitled to free of charge servicing of any repair carried out for the above manufacturing defects. In the event that repairs are unable to restore the normal conditions, BALL Watch Company SA guarantees its replacement by a BALL watch of identical or similar characteristics. The warranty for the replacement watch ends twenty-four months after the date of replacement of the replaced watch.
The international warranty does not extend to the bracelet, strap, buckle or crystal, normal wear, tear and ageing, nor does it cover any damage on any part of the watch resulting from abnormal/abusive use, lack of care, negligence, incorrect use of the watch and non-observance of the operating instructions provided by BALL Watch Company SA.
We reserve the right to relinquish all responsibilities under this guarantee for repair if the watch has been handled by unauthorized persons or if it has been altered in its original condition beyond BALL Watch Company SA’s control. Shipping the watch to one of our authorized service centers will be at the expense of the customer.
Ball Watch Service Centers are authorized to perform maintenance and repairs on Ball watches. To find the nearest Service Center, kindly visit www.ballwatch.com.