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We exclusively offer brand new watches and do not have any second-hand timepieces available.
Feel free to explore our models and find your next BALL using the filters in the Watchfinder. 

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We do not offer price matching with other dealers or websites.

Each timepiece is designed with its own unique stainless steel bracelet and buckle, which are not interchangeable. The precise fit ensures security, while the design maintains the timepiece’s aesthetic integrity.

Give your timepiece a new look with a strap.

Find an accessory for your BALL

Each model has different availability, indicated by a dot at the top right corner of the image.

• Green Dot: The watch will be shipped within 15 business days after the order is placed.
• Yellow Dot: This model will be shipped according to the estimated months stated.
• Fuchsia Dot: This model is currently out of stock due to high demand. Please contact our Customer Care Team for information regarding the expected availability date.

Additionally, you will find this information at the bottom of your Order Confirmation under Order Details.

USA ONLY- Shipping is made by FedEx. Please keep in mind that they may contact you by email to complete a Customs form.

BALL Watch Company occasionally conducts online pre-order campaigns for the introduction of selected new models. Such campaign allows you to pre-order on our e-boutique a specific model during a fixed period of time, under certain terms. At the end of the pre-order campaign, your watch will be produced and delivered in accordance with the indicated shipping timelines.

Discover the Pre-order specials

Full payment is required to confirm your order or to initiate the production of a pre-order.

We have you covered. Please contact our Customer Care Team to advise you on alternative payment methods.

Contact BALL Customer Care Team

VAT and customs taxes vary from country to country. Please visit our Terms & Conditions for further details.

If your country is not mentioned in the page below, we recommend seeking advice from your local Customs office.

Terms & Conditions 3.DELIVERY

It is only possible to make changes if your order was placed within the last 3 days or if it has not yet been shipped.

For pre-orders, changes can still be made if production has not yet begun. 

Modifications can be made to the dial color, model, case size, engraving, shipping address and/or limited-edition number if eligible.

Contact BALL Customer Care Team

We understand that changes of mind can happen. It is only possible to do so if you placed your order in no more than the last 3 days or if your order hasn’t been shipped yet.
For pre-orders, changes can still be made if production has not yet begun.

Contact BALL Customer Care Team

You can have your initial band changed to another strap/bracelet option, as indicated for each model and depending on current availability. These can be ordered through your local authorized dealer or directly with us.
You may also provide us with your wrist size, and our watchmakers will gladly adjust the bracelet for you.

Additionally and if applicable, you may select the limited-edition number of your watch, choose a customized engraving, or add an even more personal touch by including an enamel-painted photograph using the Enamel PaintPrint technique on the case back.

Contact BALL Customer Care Team
Discover the innovation of BALL's Enamel Paintprint®

We unfortunately do not accept watches as a form of payment.

All Authorized Dealers sell authentic BALL products. We recommend verifying that the Warranty Certificate is signed and dated, and that the serial number on the certificate matches the one on the case back of your watch.

Additionally and if applicable, your BALL watch might be accompanied by a Chronometer Certificate  and/or a Limited-Edition Certificate.

*Does not apply for Japan Dealers.

Find BALL Authorized Dealers

Mechanical watches a mechanism to measure the passage of time. This mechanism is driven by a spring which must be wound periodically: manually and/or automatically. Most of BALL watches are automatic. Once they have been wound manually for an initial setting, their movement is self-winding, running thanks to the energy provided by the natural motion of the owner’s wrist.

However, the "mechanical" accuracy of an automatic watch cannot be compared to the electronic accuracy of a quartz watch, but it is the beauty of craftsmanship that sets it apart.

Learn more about BALL mechanical movements

The only official date associated with your watch is the purchase date, as indicated on the warranty certificate.
We will be glad to give you the history of each model launch, but we do not communicate on specific production date.

For some of our models with a day-of-the-week calendar function, the day display alternates between English and Spanish. Therefore, you should see:
MON-LUN-TUE-MAR-WED-MIE-THU-JUE-FRI-VIE-SAT-SAB-SUN-DOM.

Once you have set the correct day in your preferred language, it will remain in that language.

Find timepieces with a day function

BALL uses the finest bronze, comprised of a copper-aluminum alloy that delivers incredible impact strength and corrosion resistance. Its patina and shine are guaranteed to age beautifully based on the wearer’s experiences.

Due to the natural chemical properties of bronze, the color of the case may gradually change. Factors such as skin contact, air exposure, and how the watch is worn all contribute to this transformation.
Occasionally, the case back of the watch may leave a green mark on the wrist. This pigmentation is simply the effect of metal oxidation: the copper of the alloy produces verdigris with the humidity of the body.

Each watch will develop its own character, telling a distinct story over time. Bronze is a remarkable material with the unique ability to evolve, turning your BALL into a truly personal and one-of-a-kind timepiece.

Discover Bronze Models

If a mechanical watch does not stop when exposed to a magnetic field of 4,800 A/m and subsequently does not deviate by more than 30 seconds per day, it can be called “antimagnetic.” 

BALL antimagnetic watches are equipped with anti magnetic cases constructed with corrosion-resistant ferric stainless-steel materials and/or fitted with a mu-metal shield. Furthermore, the inner workings of the watch are protected by a soft iron inner jacket consisting of a sub-dial, a ring surrounding the movement and a double bottom. This special alloy, reinforced by the shape of the case, prevents magnetic fields from penetrating as far as the movement and having an adverse effect on its accuracy.
However, we kindly advise against placing your watch near refrigerators, loudspeakers, or similar items, as they generate strong magnetic fields.

Discover BALL antimagnetic watches

The Office GMT watches feature a 24-hour hand (GMT hand) that is set independently of the other hands, while the main hour hand remains synchronized with the minute hand. The GMT hand is adjusted by winding it forward in one-hour increments.

In contrast, True GMT watches allow the local hour hand (main hour hand) to be adjusted independently, while the 24-hour hand remains fixed. The local hour hand can be adjusted in one-hour increments, both forwards and backwards.

A True GMT watch is likely the best option for frequent travelers who often change time zones. On the other hand, if you tend to stay in one place but need to track another time zone (e.g., for business calls or to stay in touch with a relative abroad), an Office GMT watch would meet your needs.

Discover BALL GMT models

World timer watches display the time in multiple cities around the world simultaneously, usually indicated by a labeled inner dial or bezel. This feature allows the wearer to effortlessly read the time in different parts of the world at once.

World timer watches are a favored option for frequent travelers or professionals working in international business, as they provide a convenient way to keep track of time across various time zones without the need for constant adjustments.

Find BALL world timer models

Although the two designations are often mixed up, they are different. A chronometer is a watch with a mechanism that has been tested and certified by an independent institute to meet certain precision standards. In Switzerland, the Chronometer certification is under the exclusive authority of the  COSC ("Contrôle officiel suisse des chronomètres" / “Official Swiss Chronometer Testing Institute”).
A chronograph is the function of a watch that measures short periods of time, and by extension the name given to this watch.

Discover COSC models

Discover our Chronograph models

If the watch has not been worn for a long period of time, you must wind the movement before setting the time.To do so, unscrew or pull out the crown to position [0], then turn the crown clockwise 20 to 30 times.
We advise against attempting to wind your timepiece by simply shaking it.

Owner's Manual

Kindly find all the required information for the maintenance, use and care of your watch in our digital Owner's Manual.

Owner's Manual

Because of our approach to sustainability, we don't print the Owner's Manual anymore. Small actions lead to big changes!

However, we do have the digital version available on our website so you can watch it wherever you are.

Instead of searching by the name of your watch, we advise you to look for the technology present in your BALL, such as tide indicator, moon phase, GMT, etc.
Feel free to select the language of your choice on the main page.

Owner's Manual

It is not compulsory to keep your BALL in a winder. To have it or not, the choice is up to you. Thus we cannot advise a setting and parameters.

However, we suggest using your device at a slow speed, 12 hours by night (alternating with a resting time of 12 hours, at best). As the winding will not work on a stopped watch, only set a manually winded watch (at least 25 times) on the device. Then you should set the winder clockwise.

The water resistance of BALL watches ranges from 30m/100ft to 3,000m/9,850ft, depending on the model chosen. This asset of a timepiece will be impaired if the crown is not properly screwed in. The water resistance criteria of the watch industry are unanimously classified as follows:

30m / 100ft (3 ATM): Suitable for light splashes and hand washing. Not recommended for swimming or showering.
50m / 165ft (5 ATM): Appropriate for light swimming and showering. Not suitable for snorkeling or diving.
100m / 330ft (10 ATM): Suitable for swimming, snorkeling, and recreational water sports. Not intended for scuba diving.
200m / 660ft (20 ATM): Suitable for all water-related activities, including scuba diving at depths that do not require helium gas.
300m / 1000ft (30 ATM) and above: Engineered for deep-sea diving, including professional and saturation diving.

Additionally, we recommend always rinsing your BALL with fresh water after swimming in the ocean to keep it clean and remove any salt or sand.

Discover BALL diving models

Our straps are crafted from the finest calf, crocodile, or alligator leather and are treated to provide protection against humidity. To extend the life of your leather strap, we recommend avoiding contact with water or damp conditions, as this may cause discoloration or deformation.

If the strap comes into contact with salt water, we suggest rinsing it gently with fresh water to prevent further damage. Additionally, please avoid contact with greasy substances or cosmetic products, as leather is naturally permeable.

Should your leather strap need replacement, you may place an order through our Online Boutique or contact your nearest authorized BALL dealer, who can assist you in purchasing and fitting a new strap.
Kindly note that the warranty does not cover straps, bracelets, buckles, or clasps.

Discover BALL accessories

Please contact our Customer Care Team, providing the reference number of your BALL (e.g., NM3016C), along with the date and place of purchase. You can find the reference number on the case back of your watch.

Contact BALL Customer Care Team

Ball watches purchased from our Authorized Dealers are covered with a Premium International Warranty that grants the watch with a four-year manufacturer warranty.
Ball watches purchased directly through our Online Boutique are covered with the Standard International Warranty that grants the watch with a two-year manufacturer warranty.

Find BALL Authorized Dealers

In both cases, the Warranty can be extended one extra year if the watch is registered within 90 days of purchase.

Register your BALL

We only provide one Warranty Certificate for each watch sold. It is not possible to provide a duplicate of this document, as the warranty must be completed (with the model reference, serial number, and date of purchase) and signed/stamped by the authorized dealer on the day of purchase.

Please note that online registration do not serve as proof of warranty.

To avoid any complications, we recommend making paper or digital copies of the Warranty Certificate.

BALL Watch is represented by authorized dealers and Official Service Centers in several areas around the world. You can take your watch to one of these places, or ship it, safely wrapped in a parcel, with your Warranty Certificate (or a copy), your contact details and a note explaining the issue.
If you live in a country where there is no BALL Service Center, you can contact our Aftersales Service at the headquarters for assistance: aftersales@ballwatch.ch

Find a BALL Service Center

We only issue service estimates after a diagnosis. This means we need to first observe your timepiece before any aftersales decision or invoice can be communicated. Before you entrust your watch to our service centers or workshops, please review all the instructions for your BALL watch (such as initial manual winding, time setting, etc.) to ensure proper handling.

User Manual

Find a BALL Service Center

If your BALL watch has been serviced by an authorized Service Center, you automatically get an additional 1-year warranty on the achieved service. This means that from the date of repair and for one year, the work of our watchmakers assures, as per our aftersales conditions, that the repaired defect will not happen again.

A mechanical watch service is determined by several factors, including the model of the watch, the diagnosis of its defect(s), the initial request, workforce capacity, and the availability of components. These elements contribute to varying delivery time frames. As our products are meticulously manufactured, our services are also subject to human factors, which we continually endeavour to minimise.

Our self-powered micro gas tubes have been made to provide superior night reading capability which is up to 100 times brighter than the current tritium-based luminous paints, frequently used in the watch industry. They do not require batteries nor to be recharged by an outside light source, or the use of a press-button, and glow continuously for a minimum of 10 years.

This lifespan is an estimate that overtakes the usual duration of other technologies. It is not a period of warranty, and it does not mean that the tritium will fade from the 10th year.

If ever the luminosity of one or several gas tubes of your watch should come to decrease, you could contact our Service Centers for an individual diagnosis and a service estimate.
Find BALL Authorized Dealers

To ensure optimal performance and longevity, we recommend having your timepiece checked at a BALL authorized service center every three to five years, whenever the case has been opened, or as soon as you notice any irregularities.

Find a BALL Service Center